Health and Safety

We take the safety of all our guests extremely seriously. If you’re coming to Shocktober fest, please ensure you arrive in plenty of time to pass through our security checks.

Our security team are in place for your own safety, and we ask you fully cooperate with all checks. All bags will be searched on entry, and further security checks will be conducted at random.

Our Bag Policy

We would recommend you not bring in a bag at all, however if you do, please follow the steps below: 

• We have a no unsealed liquids policy; this includes any perfume/aftershaves/aerosols.
• Please finish any ‘opened’ drinks before you enter the park during the security checks. If you would like to keep any containers or bottles, please make sure these are empty before you enter.
• Sealed plastic bottles of soft drink up to 500ml are permitted on site.
• Do not bring alcohol on site – this will be removed.
• You are unable to bring food on site. Please alert us in advance if you must bring your own food for medical reasons/specific dietary requirements – [email protected]
• We have a strict no drug policy, this includes drug paraphernalia.
• Take all items out of your pockets if you are required.

Please Note: There will be no receipts issued for any confiscated/surrendered items and they will not be available to collect after the event.

• Alcohol
• Drones
• Drugs
• Drug Paraphernalia
• Glass
• Spray Cans
• Any items that may be used as an offensive weapon
• Laser Pens
• Open Bottles
• Costume Masks
• Fireworks, Flares or Chinese Lanterns
• Pyrotechnics of any nature
• Unauthorised professional film or video equipment

Please Note: There will be no receipts issued for any confiscated/surrendered items and they will not be available to collect after the event.

Smoking (including e-cigarettes/vapes) is strictly prohibited in all queue lines and buildings; we ask that you only smoke (including e-cigarettes/vapes) in open areas.

All our attractions feature flashing lights, strobes and special effects. There is also a high level of smoke effects in some of the attractions. If you have any conditions that may be affected by these factors, we strongly advise against visiting.

Unfortunately, due to the nature of the event, tight spaces and uneven flooring, we do not recommend Shocktober Fest for those that are pregnant.

Shocktober fest is an outdoor event with some haunts and extra screams taking place outside. In the unlikely event of health and safety concerns, some haunts may close due to adverse weather conditions including high winds, thunder or lightning.

If this is the case, we will offer all ticket holders another date to come back.